Rice Information Technology Banner
Search:
 Information Technology   Rice University
You are here:   Rice University  ›  Information Technology  ›  Instructional Technology Services
Home Campus Map Tools Scheduling Checking Cleaning Problem Report Maintenance Schedule

Classroom Maintenance Procedure - STAFF PAGES

Problem Procedure

  • What to do if you find a Problem.
    • PROBLEM OCCURS
    • Discovered by preventative maintenace->
    • Reported to Classroom Maint. Coordinator by phone->
    • Classroom Maint. Coordinator will tell you he is coming to fix, to report the problem by email to cts@rice.edu, or to log a Dr. Problem.
  • What to do if a problem is called in to you.
    • PROBLEM OCCURS
    • Called in to Operations->
    • Problem reported to on duty classroom tech. Use the phone log located in Operations area.
  • What to do if a problem is emailed to you.
    • PROBLEM OCCURS
    • Emailed in to Operations->
    • Forward the email to cts@rice.edu.